Refund Policy
Please read this policy carefully to understand how registration payments, platform payments and refund requests are handled on ClipMint.
Refund & Payment Information
ClipMint handles registration and platform-related payments according to the payment status and information displayed during the registration process. If you experience a payment-related issue, please contact ClipMint Support with your UTR/transaction details so the payment record can be checked.
Registration Payment
Any registration fee or other applicable payment shown during the creator registration process must be reviewed by the creator before making the payment.
Once a payment has been submitted, creators should keep their UTR / Transaction ID and payment proof safely for verification.
Payment Verification
Payments submitted during registration may require verification by ClipMint administration before an account or creator access is activated.
- Payment details may be checked against the submitted UTR or transaction information.
- Payment screenshots may be requested where necessary.
- Account activation may depend on successful payment verification.
Refund Requests
If you believe that a payment was made incorrectly, duplicated, or has not been properly reflected, you may contact ClipMint Support for review.
Refund requests are reviewed based on the available payment records, transaction information and the circumstances of the request.
Non-Refundable Situations
A refund is not automatically guaranteed simply because a creator changes their mind after making a payment.
Each refund request is considered separately after reviewing the relevant payment information.
Incorrect Payment Information
Creators are responsible for checking the payment information and amount displayed before completing a transaction.
If payment has been sent to an incorrect account or through incorrect payment details, contact support as soon as possible with complete transaction information.
Duplicate Payments
If the same payment is accidentally submitted more than once, the creator should contact support and provide the transaction details for each payment.
The records will be checked and the matter will be handled according to the verification result.
Support & Verification
For any payment-related problem, please provide accurate information so that the support team can properly check the transaction.
- UTR / Transaction ID
- Payment date and amount
- Registered email or mobile number
- Payment screenshot, if available
Please keep your payment receipt, UTR / Transaction ID and payment screenshot until your registration and payment verification have been completed.
Need help with a payment?
Contact ClipMint Support with your transaction details for assistance.